From bed bound to independent and healthy!
Meet Ed, one of our clients at Smiling Heart Home Health Services, located in Upland, CA. Ed came to us in urgent need of home care services after being discharge from a rehabilitation center. Ed was at the hospital due to many medical conditions and developed a stage 4 pressure sore. Being bed bound and with chronic pain Ed was unable to care for himself. As a result, Smiling Heart Home Health Services provided 24 hour care for almost 3 months and gradually reduced hours as he recovered. With the quality care provided by our Mobility Specialists Ed is now healthy and independent with little to no assistance.
Sherry helps me my bills, keeps house clean… She always gets it done before I say anything. Does all my errands and even perms and cuts my hair and styles. She is a joy to have as a companion, we both joke around with each other. Takes care of me like she would her mother. I’m 88 and our personalities really fit each other. Her cooking is such a big help, and keeps groceries well stocked.
Thank you Smiling Heart
Sherry Montes is our care giver
We couldn’t be more pleased. My 84 year old mother fell and broke her shoulder bone. I reached out to another care company and was extremely disappointed. Then a friend recommended I contact Motherly Care. Since the arrival of Sherry, I know my mom is in good hands with her. Sherry is kind, compassionate and extremely attentive to my mom and her needs. My mom loves her and looks forward to seeing Sherry every day. Thank you for sending Sherry into our lives.
Sherry Montes is the caregiver we have for my Father and Mother-in-law. She has a unique and special relationship with each of them. She is the perfect mix of caregiver and companion. I trust her oversight and judgement and I appreciate all the extra personal touches she adds to make them feel valued and respected. She is a true find.
My Caregiver is Wonderful
Sherry is a wonderful caregiver. Her warmth is so genuine. She’s also smart and well organized. As. Retired rn I can tell you that you have a real gem in Sherry!
The service has been outstanding. We are very happy with the agency all the way around.
Caring and Dependable
We’ve never been disappointed with the service provided. Twice we needed extra hours on short notice, and were happily accommodated. The ladies are caring and dependable.
The caregivers that have been coming to my parents’ home have been wonderful. It is such a peace of mind that these ladies are caring for our precious mother at night. They have been very nice to our family. Natalie is also nice as she checks in every once in a while with me to ask how things are going.
Caring, Efficient, Dependable Home Care
We are very happy, and feel blessed, with the loving care given to our mom. We have been on the receiving end of overnight care for our dear 90-year-old mother who has Alzheimer’s. We know it is a challenge, but the lovely ladies meet that challenge with integrity and positive attitudes. We sleep better knowing our mom is in very good hands. Thank you ladies!!! Thank you Natalie!!!
i COULD NOT HAVE BEEN MORE PLEASED WITH THE CARE, KINDNESS AND SERVICE OF THIS ORGANIZATION. THE CARE GIVERS WERE INDIVIDUALLY THE MOST CONSCIENCES AND KIND.BOTH TO THE PATIENT AND ALSO THE IN-HOME CARE GIVER. WHEN THERE WAS NO NEED AT BEDSIDE THEY FOUND OTHER JOBS TO DO IN MY HOME. AN EXAMPLE IS WHEN TWO BANANAS WERE OVERRIPE, DELICIOUS BANANA BREAD APPEARED. EVERY CARE GIVER THAT CAME TO US WAS WONDERFUL IN THEIR OWN WAY. A VERY GOOD JOB OF SELECTION AND OVERSITE.
Surprised in the best possible way!
We needed 24 hour care for my father after an abrupt release from a local hospital. We found a company that could be there upon our arrival home. Unfortunately, although they were available immediately, the care was absolutely not acceptable ( playing on cell phones instead of helping and caring for the patient.)
I called a few companies looking for an alternative and was so impressed by Natalie, the owner of Smiling Heart. She arrived the day we called and interviewed both of my parents and myself, while we interviewed her. She was honest, forthright and assuring that what we had experienced with the other company was not the norm. Every caretaker she sent was a quality worker dedicated to truly care for the patient. It was night and day from the first caretaking company.
We are currently not needing help anymore, but know when the time comes in the future, she will be our first call without any reservations. It is a relief to know there is a company out there that can care for our family members as we would ourselves if we lived in the area.
Smiling Heart was good to Me
I have been with Smiling Heart since Dec 2019. At that time the owner and the family assisted me to get me back to my home. I was bed bound due to many complications. In the beginning I needed 24 hour care. 7 days a week. Now in February I have been able to cut back hours to 16 hours a day. My caregivers have helped me to strenghtened my body with daily exercises and heal pressure sore wounds with Home Health care help. Pressure sores that i had since August are almost finally gone with the proper care! My caregivers take me to Doctor’s appointments, cook for me, clean my house and do laundry. They also assist with medication reminders and picking up prescription and groceries. They keep me company. The caregivers makes sure I have all the medical essentials along with help paying my bills. I recommend Smiling Heart to all that need help. Thank you!
Professional and Compassionate Caregivers
I am license nurse and recently had the pleasure of sharing a patient with caregiver Sherry who works with a new company called Smiling Heart and was instantly amazed of the professionalism and compassion exhibited by caregiver Sherry, also with her skills and intelligence as a caregiver and how well she was received and accepted by her patient, also her offer to assist me with treatments for the comfort of her patient. There is a need for caregivers and it’s good to know that there are people like Sherry and companies like Smiling Heart that acknowledge and respect good employees and as a result it is reflected in the quality of the care provided.
Smiling Heart help me take care of my mother in her latter days. I can not say enough positive things about them. They were kind, caring, efficient, and professional. I would highly recommend their services, and I would call them immediately, if I ever become in need of home care assistance in the future. You don’t need to shop around, just call them. You will be very satisfied!
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